Social media monitoring & reporting

Find out what people are saying about you and your competitors online, good or bad, and then follow it up!

"I just would like to say that you are doing brilliantly for us. We've seen a marked increase in visitors and enquiries since you came on board and, with your help, we look forward to continuing our success. Thanks and keep up the good work!"

Geeta Nargund, CREATE Health Clinics

TBC

"We understood the importance of creating a website that could display our products to an international audience, but had little online marketing experience. Vie Digital were able to listen to our specific requirements and guide us through each step of the process..."

Christian Villwock, Anita Hass KG

TBC

"Thanks so much for this - it's really, really good and covers everything we wanted. It's especially useful to have the summaries of Facebook policies. The report is really thorough and you have done a great job, thank you..."

Caroline Lambie, Business Link in London

TBC

"We were a little nervous about changing the website we had but we knew we needed on online presence to better reflect Richard Griffiths & Co. Vie Digital really took time to understand what we needed and helped to ensure that we had as smooth a transition as possible..."

Rachael Griffiths, Richard Griffiths & Co.

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Social media monitoring is about keeping an eye out for conversations and using these findings to pro-actively resolve things before they become issues and even use them for competitive advantage.

It doesn't matter whether you are proactively investing time & money in social media channels such as blogging, Facebook, Twitter et al, chances are there will be conversations going on in your space online. Even if conversations aren't being had specifically about you, they're probably being had about your competitors.

Our social media monitoring solution

Our system uses data from third-party partner SocialMention to find and list links to every mention of your brand — or any keyword you specify — from a variety of online sources. Those include:

At a glance, we can see who’s talking, where and what they're saying. And it’s simple to follow-up: with one click, we can add any link to our management system and assign a positive, neutral or negative rating to each mention.

We can then provide a simple, colorful Sentiment Meter to enable you to keep up with the ratings, and you can show your team / bosses how your Internet marketing campaign has people saying good things about the company.

As a neat little add-on we can also keep track of your competitor’s mentions, too, for comparison...

Our expert insight

Coupled with expert analysis from your consultant you'll have a clear idea of what's going on each month and what you should be doing next.

Let's talk!

Get in touch today to see how we can help you do better business online.

To find out what people are saying about you and your competitors' brands, products and services online, get in touch today!