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Legally requried content to include in your website design

On 1 January 2007 legislation came into effect that could mean changes to the information included on websites and email communications.

Below outlines the information that must be incorporated into your web design and in emails as a UK statutory requirement. The new legislation only applies to limited companies although if you sell goods or services online then this legislation also applies even if you are not a limited company.

Business Emails

All business emails must now include:

  • Company registration number

  • Place of company registration

  • Registered office address

  • Business address

All websites (e-commerce and brochure)

All business website designs must include the following. These do not need to be on every page so might be limited to an 'About' or 'Contact' page.

  • Your company name and trading name. Any difference between the company name and trading name should be explained, e.g. "ABC Widgets is the trading name of ABC Enterprises Ltd."

  • Company registration number

  • Place of registration

  • Registered office address

  • VAT number

  • Membership details of any trade or professional associations

  • Privacy policy

  • General website terms and conditions.

E-commerce websites

All websites trading goods, services or information online must also include the following. These requirements apply even if you are not a limited company.

  • Geographic address: your registered company address or full postal address. A PO Box address is not sufficient.

  • An email address: even if you have a contact form an email address must be provided.

  • Terms and conditions: these form part of the purchase contract with the ability for the customer to print or save them.

  • Details of the technical steps required to complete the purchase

  • An option to prevent personal details being stored and used for marketing purposes.

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